L A Web Solutions

TOP 10 FREQUENTLY ASKED QUESTIONS

Requesting a service is easy.  Simply get in touch with us using our Contact Form, send us an email to info@lawebsolutions.com or call on 07599678761.
You can pay by bank transfer or via Paypal.  Don't worry, you won't need a Paypal account.
The payment details will be listed on your invoice and will also be sent to you via email.

Read more in our Payments Terms & Conditions.
1. When you get in touch with us we will discuss your requirements.

2. We will send you a quotation for you to review.

3. Once you have agreed to the quotation (after any necessary alterations) we will send you an invoice with payment details, along with a design questionnaire to get some more information from you, to help us better design the work.

4. Once the deposit has been paid and we have discussed your responses on the design questionnaire, we will begin the work and send you a list of information and content needed from you with a deadline.

5. Throughout the project we will be in touch to discuss the development of the project and check that you are happy with the work.

6. Alterations will be made if necessary and if they fall within the package/service terms then testing will be carried out.

7. Once the work has been completed, you will be requested to conduct a final review to check that you are happy.  If changes need to be made, these will be done as long as they fall within the package/service terms.

8. Once the work has passed the final review you will be requested to make the final payment.

9. Once the final payment has been received you will be sent the work.

10. We will check that you have received all files and support you with any set-up required.  We will also send you a review link so that you can tell us how we did.
Yes of course!  We want to make sure that the work reflects you and your business so your input is very important to us.
Yes of course!  We can help to give you ideas of what to put on your website based on your type of business.  We can also show you what similar businesses have on their websites.

We have lots of different services to offer, take a look at our Packages and Pricing page.

Please note that if a service is not included in your package then an additional fee will apply.
The completion time for each project will vary depending on the type of services requested, how quickly you provide the information and content needed for the project to be completed.

As a guide:
Website Services
  • Base website packages will take 1-2 weeks to complete depending on the package type selected.
  • Business starter website packages will take 2-3 weeks to complete depending on the package type selected.
  • E-Commerce website packages will take 4-5 weeks to complete depending on the package type selected.
  • Blogs will take 1 week to complete
  • Ebay stores will take 1-2 weeks to complete
  • E-Store set-up will take 1 week to complete
  • CMS integration will take 1-2 weeks to complete depending on the size of the customer's website
The package completion dates will also depend on the number of add ons requested by the customer.

Design Services
  • Logos & branding packages take approximately 1 week to complete
  • Business stationary packages take 3-4 days to complete
  • Individual logos take 4-5 days to complete
  • Individual business stationary templates take 2-3 days to complete
  • Email signatures take 2-3 days to complete
  • Individual offline marketing designs take 3-4 days to complete
Completion dates may be extended, if you request revisions outside of the permitted revisions included in the cost of the service.

Don't worry, you won't need to know any coding at all.  The CMS has an easy to use interface with a WYSIWYG (What You See Is What You Get) design.

You can edit, add or delete content from your website 24/7 with just a few clicks!

Read more on our CMS page.
You can manage your website yourself if you have opted for the Blog service or the CMS service.  Each service incurs a monthly access fee and can be cancelled with 30 days written notice.

Alternatively we can manage your website for you.  This service will be chargeable at the hourly development rate.  Please see our Development Rate Terms & Conditions.
You will have 100% ownership rights of the work once you have made all payments and they have been received by L A WEB SOLUTIONS.

You will not own the work until all payments have been made.
Please read our Ownership Terms & Conditions
You can cancel individual services and packages at any time with written notice.  Cancellations can be sent to cancellations@lawebsolutions.com

Refunds on deposits will only be paid after deductions have been made.  Please refer to our Refunds Terms & Conditions for more information on refunds.

If the work has already been completed then the invoice will need settling in full.

Subscription services will require a 30 day written notice.  The first day will start on receipt of the written notice.  The subscription service will be terminated on the 30th day at 11.59pm.

Please read through our Service Terms for more information.